The Broken Printer

In our office there's one printer, and it breaks every week. Last Thursday it broke while I was printing a report for a meeting in ten minutes. I pressed every button. I opened every door. Paper was stuck somewhere I couldn't see.

I was ready to panic when Pak Dedi from the warehouse walked past. He's not IT, but he fixes everything. He looked at the printer for ten seconds, pulled out a small piece of paper from the back, and pressed one button. It started printing.

I made it to the meeting with one minute to spare. Afterwards I brought Pak Dedi a coffee. Every office has one person who can fix things, and they are never in the job description. Be nice to that person.